Public Relations is one of the best and lowest cost methods of shaping
the reputation and public image of a company or organisation, whatever the size, helping to promote its services and products.
How
publicity can benefit your business or organisation
Publicising
your company or organisation is not only about appearing in the local press. It
is just as important to inform those that work with you, support you and those that might benefit from your work, your services
or a particular project.
Publicity
can provide a positive message to staff, customers and other the community you operate in.
Communicating positive stories to a wider audience will increase awareness of your organisation, project or business
bringing new opportunities.
Good publicity can:
-
Increase the awareness and familiarity of your organisation
-
Associate your business with particular Market sectors
-
Generate
goodwill with target groups
-
Raise
the profile of your business, product or service, opening new doors and opportunities
-
Help
establish your organisation as being part of a wider community
External
publicity
The
local media are always looking out for good news stories and whilst the are no guarantees that the press will use your a particular
story, the following guidelines should help to maximise your chances.
Firstly
it is important to elect one person to be the contact for all publicity purposes to ensure a consistency to any information
that is provided to the media. This will help to avoid the possibility that opportunities
are missed because it was thought someone else was doing it or had taken responsibility!
News
Releases/Press Releases
News rooms
in local newspapers, radio stations and regional TV studios receive many news releases each and every day. It is therefore
important to maximise the chances of your news release being noticed by making it catch their attention. A compelling and interesting headline followed by a strong opening paragraph will often determine
whether a journalist will read the whole release or not.
A
journalist will want to know:
Other
points to remember:
-
Make
it easy to read
-
Include
your media contact’s name, telephone number and if possible their e-mail address
-
If
you have one, include a website address where a journalist can get further information regarding your organisation
-
Remember
to date the news release
-
Avoid
longwinded news releases and try to keep it to one page if you can
-
The format of a press release is important
- keep it simple
Photography
The
printed media are always keen for high quality photographs. A picture can relay
a story and add further interest. Supplying well taken pictures can be a very
successful way of drawing attention to your business or individuals. Be sure
to include a comprehensive caption with the name of the organisation, details of who is in the picture and what is happening.
Press
calls
If
you are planning to invite the media to an event, ensure that they are given plenty of time to enter it into their diaries. It is a good idea to issue copies of any press releases at such events, even if one
has already been issued. Confirm the details of the event in writing.
Websites
The
Internet is a global phenomenon but its real power lies in its ability to create virtual communities, often local, with which
organisations can communicate cheaply, quickly and efficiently.
On
the web, this communication becomes a two-way dialogue and for many organisations, their websites are increasingly becoming
the first point of contact with the public, their customers, suppliers and partners. The
all pervasive nature of the Internet is such that online publicity has arguably a much broader role than in the real world,
as every aspect of an organisation’s activity on the web has the ability to affect its public image and reputation.
The
Internet also allows business partners to group together for mutual benefit. Reciprocal
links between websites with common or related content and aims is a great way to increase visitor numbers, providing further
publicity opportunities. Such links will also help to increase the number of
visitors to your website.
Internal
publicity
Internal
communication has a vital role to play in an organisation’s development and management. It allows efficient communication
between principals, staff and stakeholders, providing the opportunity to reinforce key messages and policies.
Internal
publicity may take the form of newsletters, workshops, seminars, notice boards, intranets, events for staff and supporters,
etc.